AA Lottery is committed to providing a safe and enjoyable gaming environment. This guide covers every tool available to help you play responsibly and stay in control.

Deposit Limits

You can set daily, weekly, or monthly deposit limits from Profile → Responsible Gaming. Limits take effect immediately when lowered. Increasing a limit requires a 24-hour waiting period — a deliberate pause to ensure it's a considered decision, not an impulsive one.

Session Time Reminders

Enable session time reminders to receive notifications after 30, 60, or 90 minutes of play. Research consistently shows that breaks improve decision quality and reduce impulsive betting.

Reality Checks

Every 30 minutes of active play, a reality check popup shows your net session result (wins minus losses). This is not to shame you — it's to ensure you always have accurate information when deciding whether to continue.

Self-Exclusion

If you need a complete break, self-exclusion removes access to your account for a period you choose: 1 week, 1 month, 3 months, 6 months, or permanently. During self-exclusion, you cannot log in, deposit, or wager. Withdrawals of existing funds are still processed.

Cooling-Off Period

A shorter alternative to self-exclusion: a 24, 48, or 72-hour cooling-off period that blocks account access temporarily. Ideal for managing a specific emotional response rather than a long-term issue.

Recognizing Warning Signs

  • Spending more than you planned more than once a week
  • Feeling anxious or irritable when not playing
  • Chasing losses (betting more to recover previous losses)
  • Lying to others about how much time or money you spend gaming
  • Borrowing money to fund your gaming

Where to Get Help

iCall India: 9152987821 NIMHANS Helpline: 080-46110007

These services are free, confidential, and staffed by trained counselors. Reaching out is a sign of strength, not weakness.