Contact Us
Our support team is available 24 hours a day, 7 days a week. Choose the channel that works best for you.
Support Channels
Email Support
For account issues, withdrawal queries, and general questions.
support@aalotterygame.comTypical response time: within 4 hours.
Live Chat
Instant help for urgent issues — available inside the app.
Open the AA Lottery app → tap Support → select Live Chat.
Responsible Gaming & Self-Exclusion
For urgent responsible gaming requests — deposit limit changes, self-exclusion, or account closure. We aim to action these within 1 hour.
support@aalotterygame.comUse subject line: RESPONSIBLE GAMING
Privacy & Data Requests
To exercise data rights (access, correction, deletion) under applicable privacy law.
privacy@aalotterygame.comBefore You Contact Us
Many common questions are answered in our guides:
- Getting Started — account registration, app download, first deposit.
- How to Play — game rules and guides.
- UPI Withdrawal Guide — withdrawal delays and solutions.
- Responsible Gaming — deposit limits, self-exclusion, support helplines.
- Terms of Service — bonus rules, account policies.
Problem Gambling Support
If you need help with a gambling problem — yours or someone you know — these services are free and confidential:
- iCall India: 9152987821
- NIMHANS Helpline: 080-46110007
Affiliate Enquiries
Interested in the AA Lottery affiliate program? Visit our Affiliate Program page or email affiliates@aalotterygame.com.